Effective Date: April 18, 2025

At Haus of Elevé, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and/or use our services. By using our site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you book a service or contact us through our website or social media, we may collect the following information:

Personal Information: Your name, email address, phone number, and location (for mobile services).
Booking & Payment Details: Appointment information, payment method (processed securely through third-party processors like Zelle & Venmo), and service history.
Health/Service Preferences: To personalize your treatments and ensure safety, we may collect general information related to your preferences or goals.
Device & Usage Information: We may collect non-personal information about your device and how you interact with our website (via cookies or analytics tools).

2. How We Use Your Information

We use the information we collect to:

Book and confirm your appointments
Provide personalized services and treatment recommendations
Communicate with you (confirmation emails, promotional offers, reminders, etc.)
Improve our website and user experience
Comply with legal or regulatory requirements

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (like our booking or payment platforms) who assist us in running our business. These third parties are only allowed to use your information to perform services on our behalf.

4. Your Choices

You have the right to:

Access, update, or delete your personal information
Opt out of promotional emails or texts at any time
Decline to provide information—however, this may impact our ability to provide services

5. How We Protect Your Information

We take security seriously. Your personal data is stored securely and only accessible to authorized individuals. All payment information is encrypted and handled through secure third-party platforms.

6. Cookies & Tracking

We may use cookies or third-party tools (like Google Analytics) to track activity on our site to improve functionality and user experience. You can turn off cookies in your browser settings if you prefer not to be tracked.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Effective Date."

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 hausofeleve.studios@gmail.com
📍 Based in Sacramento | Mobile Service